Get in Touch With Us
Got a question about something you read on yousaytoo.com, spotted an error, or want to suggest a casino we should take a look at? This page covers how to reach us and what kind of messages we handle.
The Best Way to Reach Us
Email is the most reliable channel for anything you want to raise with us. Write to [email protected] and a real member of the team will read it — we do not rely on automated replies to stand in for an actual answer. Include a short line on what your message is about (a factual correction, a question about payout speeds, a partnership enquiry) so it lands with the right person straight away.
We aim to respond within a couple of working days. If you have written in about a time-sensitive issue, such as a licensing question tied to a specific state, say so — it helps us prioritise.
What We Can Help With
- Questions about our reviews — if you want more detail on how we assess withdrawal times, bonus terms, or licensing for any of the operators covered on the site, ask and we will point you to the relevant page or clarify directly.
- Corrections and updates — online casino offers, wagering requirements and payout timelines change often. If something looks out of date, tell us what and where you saw it so we can check it against the operator's current terms.
- Content suggestions — if there's a casino, a payment method, or a state-specific rule you think deserves coverage, we're open to hearing it.
- Partnership and editorial enquiries — if you represent a licensed casino operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind. Any commercial relationship we enter into does not decide how a casino is rated or ranked on this site.
- Responsible gambling concerns — if you or someone you know is struggling with gambling, mention it in your message. We can point you toward state helplines and national support organisations, though for urgent help we'd encourage contacting those services directly rather than waiting on an email reply.
Before You Write In About a Specific Casino
A few things are worth checking first, since they answer most of the questions we get:
- Bonus terms — wagering requirements, game restrictions, maximum cashout limits and expiry dates all sit within the casino's own terms and conditions page, and these can change without notice.
- Payout times — processing times vary by method (bank transfer, debit card, digital wallet, crypto where supported) and by casino, and can be affected by identity verification checks.
- Eligibility — availability of real-money online casino play depends on your state, and most operators require you to be physically located within a state that permits it, and to meet the applicable minimum age, typically 21.
- Licensing — a legitimate US-facing online casino should be able to show which regulator or tribal gaming authority oversees it. If you can't find this information, that's worth flagging to us.
If your question relates to casinos outside the US market, our page on trusted casinos for UK players not registered with GamStop may be more relevant.
What Happens After You Send a Message
Every message is read by someone on our editorial team. We don't publish reader-submitted content directly, but corrections and feedback do inform updates to our reviews. If you've flagged something inaccurate, we'll look into it against the operator's current terms and update the relevant page where needed.
We're not able to intervene in disputes between a reader and a casino operator, process withdrawals, or verify individual accounts — those matters need to go through the casino's own customer support or, where applicable, the relevant state gaming regulator.
A Note on Accuracy
Bonus offers, editorial ratings and payout information on this site are reviewed periodically, but online casinos change their terms often. If something you find at an operator's site doesn't match what we've published, let us know — that kind of feedback is genuinely useful and helps keep our coverage current.
Thanks for taking the time to get in touch. We read every message and aim to give you a straight answer.